Last Updated: June 2026
Welcome to Frankston Peninsula Taxi. These Terms & Conditions govern your use of our website and transportation services. By accessing our website or booking a service with us, you agree to comply with and be bound by these terms.
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Frankston Peninsula Taxi provides transportation services for airport transfers, local travel, corporate transportation, event transfers, and other related services. All bookings are subject to availability and confirmation.
Customers must provide accurate and complete information when making a booking, including contact details, pickup location, destination, and travel requirements.
A booking is considered confirmed only after receiving confirmation from our team through phone, email, or other approved communication methods.
All fares and service charges are based on the information provided at the time of booking. Additional charges may apply for extra stops, waiting time, route changes, tolls, or special requests.
Payment must be made using approved payment methods. Failure to complete payment may result in cancellation of services.
Customers may cancel bookings subject to applicable cancellation policies. Refund eligibility may vary depending on the timing of the cancellation and the nature of the booking.
We reserve the right to cancel or modify bookings due to unforeseen circumstances, operational requirements, weather conditions, or safety concerns.
Passengers are expected to behave respectfully and responsibly during their journey.
Passengers are responsible for providing accurate booking and contact information to avoid delays or service interruptions.
Safety is our highest priority. Drivers reserve the right to refuse service if passenger behavior poses a safety risk or violates applicable laws.
While we strive to provide punctual service, we are not liable for delays caused by traffic conditions, road closures, weather events, accidents, mechanical issues, or circumstances beyond our reasonable control.
Passengers are responsible for their personal belongings at all times. Please ensure all items are collected before leaving the vehicle.
We will make reasonable efforts to assist in recovering lost items; however, we do not guarantee the recovery of any property left in our vehicles.
To the maximum extent permitted by law, Frankston Peninsula Taxi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or transportation services.
All website content, including text, graphics, logos, images, and other materials, is the property of Frankston Peninsula Taxi and is protected by applicable intellectual property laws.
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites and encourage users to review their terms and privacy policies.
Your use of our services is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon publication on this website.
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where our business operates.
If you have any questions regarding this policy or require assistance, please contact us using the details below:
Phone: +61 430 126 405
24/7 Dispatch Line
Email: 13frankstonpeninsulataxicabs@gmail.com
General Enquiries
If you have any questions regarding these Terms & Conditions, please contact our team for assistance.
